How it Works with Vatican Tickets
If you’ve opted to buy a ticket versus booking a guided tour, you can expect to receive your ticket in the form of a voucher that will then serve as your ticket. When you arrive, you will have to show security your voucher ticket on your smartphone to be allowed in. Once you go through the security checkpoint, you will need to swap out your electronic voucher ticket for a printed paper ticket at the Cassa Online E Gruppi box office. Be sure to have a valid ID for reduced entry tickets. Otherwise, you will need to pay for a full price ticket in order to enter while the discounted ticket will be made null and void with no refund.
You will then be able to proceed through the “skip-the-line” fast track entrance where you may still find a line but it won’t be as bad as the basic pass line where the wait is dreadful.
Do keep in mind though that during holidays such as Easter, even ticket holders may have a long line wait. But again, nothing as bad as those with basic tickets.